How can Purchasing Performance be Evaluated?

by Helena Williams
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For effective management and continuous improvement of the purchasing function, organizations must measure purchasing performance. This assessment gives necessary feedback to the purchasing department of an organization for scrutinizing the effectiveness of its purchasing strategies and decision-making processes. The purchasing function has a significant role to play in the overall performance of an organization. If the purchasing function is aligned with the firm’s strategies and goals, an organization’s efficiency is more likely to improve. Buying freelancers assist the purchasing department of firms when it comes to purchasing performance evaluation.

Benefits of Assessing Purchasing Performance

An organization needs to undertake a systematic approach if they want to evaluate the purchasing performance in authentic terms. The benefits of analyzing purchasing performance are listed as follows:

  • Better decision making: From identified variances of planned outcomes and actions can be taken in the future to prevent further occurrences.
  • Better communication: If certain invoices are analyzed, it would lead to better arrangement procedures and improve understanding between purchasing and administration.
  • Better visual: Modern-day firms prefer to make things more visible with regular reporting against actual vs planned. Furthermore, it enables a buyer to assess whether the expectations are met.
  • Better motivation: This is another benefit of assessing purchasing performance. Organizations need to implement an evaluation system that can meet the personal and motivational needs of each purchaser. It can also be used as a constructive goal setting and developing personal programs in purchasing.

Difference Between Purchasing Efficiency and Purchasing Effectiveness

Purchasing efficiency: Administrative costs are indeed the foundation for measuring purchase efficiency. However, this performance measurement has nothing to do with the number of purchased items that the organization has procured. This measurement states how well the purchasing department is performing and whether it is as per the expected standards. With the suggestions of buying subcontractors, organizations are increasing their purchasing efficiency by significant margins.

Purchasing effectiveness: Price that is paid for a product will not be necessarily a good measurement of performance. Market conditions and demand pressures have a huge impact on price levels. In such situations, purchasing departments can’t control the price. Most new-age firms review the inventory turnover ratios to measure their purchasing effectiveness.

Purchasing KPI Management Tool

Purchase management helps firms to detect the key areas of activity and justify the effort of evaluation. With Key Performance Indicators (or KPIs), business firms can analyze the performance of their procurement department. Furthermore, it will help the organization to stick to its goals, strategies, and objectives.

Cost Savings KPIs

With cost savings KPIs, business firms can measure the percentage of managed spend against total spend on purchases for external products and services. The sum of all spend run by a company is the managed spend. The main objective of this KPI is to have more standard spend procedures. It saves costs at large. Cost savings KPI also focuses on reducing consumption so that a company can exclude things that they can do without.

Quality KPIs

If organizations manufacture products of low quality, it might lead to additional costs. Quality KPI detects the purchase quality of the procurement branch in absolute terms. The goal of this KPI is to lower the percentage of rejections. When there are disruptions due to low quality, most organizations focus on enhancing the quality of raw materials. The role of buying freelancers is important in this regard as they monitor the quality of raw materials before they are used for manufacturing purposes.

Read: Benefits of a Better Quality Management System on Purchasing Departments

Delivery KPIs

Delivery KPIs come in handy to formulate strategies that can accelerate delivery as well as continuity of supply. A large number of modern-day firms are realizing the importance of strategic supply. No doubt, late deliveries have a negative impact on the supply chain continuity. At the same time, early deliveries will lead to higher inventory costs. The goal of this KPI is to have a lower number of errors against the stipulated period for deliveries. Timely deliveries maintain continuity, boost inventory management which leads to cost savings.

Factors Influencing Purchasing Performance

The major factors that influence the purchasing performance of a firm are listed as follows:

  • Administrative activity: The top management scrutinizes purchasing operations based on parameters like order backlog, administrative lead-time, number of orders issued, number of requests for quotations issued, adherence to existing procedures, etc.
  • Commercial activity: Management is aware of the savings potential of the firm which purchasing may represent. The parameters used here are the total savings reported by the purchasing department, the number of quotations issued, variance reports, inflation reports, etc.
  • Part of integrated logistics: This is another major factor that influences the purchasing performance of an organization. The top management is well aware that price hunting is not without its drawbacks and may result in sub-optimization. To combat this issue, purchasing performance evaluation is focused on quality enhancement, lead time reduction, and improving supplier delivery reliability.

Evaluation of purchasing performance is indeed a tedious task for organizations. However, software platforms are making things easier for business firms. Buying subcontractors promotes a positive relationship between marketers and suppliers and caters to the supply chain process. Analyze the purchasing performance of your firm for better insights and long-term growth.

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