Top 4 Quality Management Technology Trends in 2020

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Quality management systems can become cumbersome and bureaucratic if not properly developed, implemented, and maintained. The common denominators of quality management, when properly implemented, can improve your organization’s ability to satisfy the customer and manage your processes and products more effectively. Quality Control experts work in a variety of industries, from manufacturing to food production, and are responsible for checking outgoing products to ensure that they are free of defects and produced according to internal specifications and external guidelines. They also keep detailed records of product defects or manufacturing issues as they test and assess products.

Quality management and planning is still king, but the platforms are more robust

Quality planning is integrated with the vision, mission, organizational strategy. This integration helps an organization become more competitive and quality-focused. Management by policy (MBP) is the new fad for implementing quality as a competitive weapon. In today’s time, quality managers want to create values of strategic importance. Quality programs seek to use quality to influence organizational strategy also. Quality control subcontractors keep detailed records of product defects or manufacturing issues as they test and assess products. These detailed records can help identify and eliminate recurring problems and also provide a paper trail to aid in accountability and error reporting.

The quality control specialist may provide these reports to supervisors or plant managers to help them make decisions about manufacturing processes and practices. But organizations are not aware of how to derive meaningful information out of them. Organizations need to mine social media data and make use of them to fine-tune the products.

Cloud computing will improve communication and will take a holistic project-based approach to quality

Continual improvement is a priority and simple approaches are implemented to involve people throughout the organization in identifying continual improvement opportunities. With quality becoming an organization-wide function, stakeholders and leadership need to take the reins and lead with an authoritative voice that exudes quality from the top-down.

Businesses and organizations of all sizes are continuing to leverage the benefits of cloud computing, such as reduced costs and scalability, but now, the trend is to handle more customer and employee business on the cloud. These increases in customer contacts and the spread of workflows over collaboration channels increase the need for solid quality control measures. The cloud will continue to pose security risks for organizations, but at a manageable level, that will have to be folded into quality concerns.

There will be a greater need for visibility into cybersecurity risk

While quality increases in prominence, there is a correlating need for more visibility into the risks of an organization. Quality control experts are ultimately responsible for identifying product defects or potential issues and determining what to do to resolve the issue. This may mean sending the product back through certain stages of the manufacturing process or pulling a product entirely if it does not meet expected standards of quality.

The quality control specialist analyses the results of lab or usability tests to identify these defects and make sure they do not persist. Managing quality as a project or process allows the concepts to breathe life, but for your organization to be able to effectuate improvements, risks must be visible.

Analytics will continue to drive quality

Businesses will find new ways to utilize data to gain competitive edges and increase quality. Now more than ever, it is crucial to have big data analytics in play not only for your core business functions but also for quality management as well. Project quality management begins by defining the quality standards to be used for the project. This definition will come from the stakeholders, beneficiaries, and often from the overall standards for the organization. Careful identification of the quality standards will help to ensure a successful project outcome that will be accepted by the stakeholders. In addition to quality standards for the result of the project, there may also be organizational quality standards that must be met for the actual management of the project, such as certain types of reporting or project tracking methods.

Quality management is being positively impacted by many latest organizational trends and is well set to dominate the future economy too. It’s expected that all industry sectors will be governed by this combination of project management and quality principles in the years to come. Quality control subcontractors work in a wide variety of industries, from automobile manufacturing to food production. Depending on the industry, they may visually inspect or manually test products, before, during, or after the manufacturing process. Specialists may also run and monitor inspection equipment, as well as record and analyse quality data. It is said, organizations applying innovative project management approaches, especially with regards to their structuring, processing, implementation and are likely to reap maximum benefits.

Read: How Organizations can Maximize Profit while Enhancing their Quality Standards

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